Frequently Asked Questions
Everything you need to know about our premium hair care and beauty solutions.
Are Vitta Gold products safe for chemically treated hair?
Yes, our products are specifically formulated to nourish and repair hair, making them safe and highly effective for color-treated, bleached, or chemically straightened hair.
Do you ship internationally?
We certainly do. Vitta Gold Cosmetics ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty standards. None of our products or ingredients are tested on animals.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping can take between 7-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options depending on your region.